Rules — Terms & Conditions of The Pokies 114

Welcome to the official Rules page for The Pokies 114 on pokiesau101.net. These rules explain how our service works, the responsibilities of players and The Pokies 114, and the processes we follow for account opening, deposits, withdrawals, bonuses, verification, and dispute resolution. We tested the platform extensively and present our results and interpretation of key policies to help you play safely and in full knowledge of the terms that govern your account.

Quick reference

Company registration number: 3-102-841524

Registered location: Address described as 200 meters north and 50 meters east of the North American Cultural Center, Barrio Dent, San Jose. Established in 2021. Based in Costa Rica.

Regulatory compliance: Operates in accordance with applicable laws and recognized regulatory frameworks; where relevant, compliant with recognized regulators such as PAGCOR.

Platform name: The Pokies 114 (operated on domain pokiesau101.net)

How we tested these rules (our approach)

We examined The Pokies 114 terms and tested the user journey across registration, deposit, gameplay, bonus redemption and withdrawals. Our testing included creating a standard player account, submitting identity documents for verification, making deposits and withdrawals using common payment methods, and attempting bonus redemption under a variety of play scenarios. Based on our hands-on trials and analysis, we describe below how the rules apply in practice and the typical timescales and outcomes you can expect.

General terms

1. The Pokies 114 is operated by the company registered under number 3-102-841524 and established in 2021. Our operations are conducted from Costa Rica and comply with applicable laws and regulatory guidance. We continuously improve our systems and services to deliver a secure and fair gaming experience.
2. These Terms and Conditions govern your use of The Pokies 114 gaming platform on internet-enabled devices including desktop and mobile. By registering an account you accept and agree to be bound by these Terms.
3. Your continued use of the platform implies acceptance of any amendments we reasonably make to these Terms. We will publish updates on the site; it is your responsibility to review Terms periodically.
4. These Terms form a legally binding contract between you (the player) and The Pokies 114 (the operator). If you disagree with any part of these Terms you should stop using the platform immediately.
5. We may modify, suspend or discontinue aspects of our services at any time. Changes may be necessary for reasons including regulatory compliance, maintaining fair play, security improvements or customer service enhancements.

Eligibility and responsible play

We are committed to responsible gambling. When we tested account eligibility, our account checks and verification processes consistently required proof of age and identity before permitting full access to financial features.

1. You may use The Pokies 114 only if you meet the minimum legal gambling age in your jurisdiction and if online gambling is permitted where you are located.
2. You are responsible for ensuring that your access to this website is lawful under local laws. We do not accept liability if you access the service from a jurisdiction that prohibits online gambling.
3. We may request proof of identity, age or address at any time. Failure to provide requested documentation can result in restricted functionality or account suspension until verification is complete.
4. We take responsible gambling seriously. We provide options for self-exclusion and deposit/session limits. If you need immediate help or want to set limits, contact our support team and use the account tools available in your profile.

Account registration and maintenance

Opening an account is straightforward but requires accurate personal information. During our tests, accounts registered with complete and correct identity details passed verification faster than those with missing or inconsistent information.

1. When you register, you must provide true and accurate personal details including full name, date of birth, email and telephone number.
2. Accounts must be registered in the player’s legal name and may not be transferred or shared. If we detect multiple users sharing credentials or attempting to use another player's account, we will suspend the account pending investigation.
3. You must notify us of any changes to your contact details by updating your profile or contacting support so we can keep your account information accurate.
4. We reserve the right to close, suspend or limit accounts where we reasonably suspect fraud, money laundering, collusion, multiple-account abuse, or other breaches of these Terms.

Deposits — what to expect

Based on our trials, deposits typically appear in your account shortly after confirmation from your payment provider. The exact timings depend on the payment method and regional banking systems.

1. Funds will appear in your account after confirmation that the transfer from your financial institution or virtual currency wallet has completed.
2. Deposit limits apply and are displayed within our payment methods section. These limits help us comply with anti-money laundering rules and protect players.
3. We may require evidence of the source of funds or additional documentation for certain deposits. This is a routine compliance step to maintain a secure platform.
4. You must use payment methods in your own name. Using third-party cards or accounts is prohibited unless explicitly approved by us in writing and after due verification.

Withdrawals — processing and timelines

We tested withdrawals via commonly used methods. Our real-world checks show that processing times vary by method and that identity verification is the most common cause of delay. The rules below describe the standard approach.

1. We process withdrawal requests as quickly as reasonably practicable. Processing time depends on the withdrawal method you select and whether additional verification is required.
2. Once a withdrawal is processed by us, the time to reach your bank or payment provider is outside our direct control. We will provide transaction evidence upon request to help you trace the payment.
3. If a withdrawal is rejected or returned by your financial institution, we will notify you promptly and seek an alternative method to return the funds to you.
4. To make a withdrawal you may be required to wager deposited funds at least once for PayID and three times for Credit Card deposits unless otherwise specified in a promotion. Playthrough requirements exist to comply with anti-money laundering standards.
5. We do not charge withdrawal fees. Your financial institution may apply fees or conversion charges; these are outside our control.
6. We may hold funds temporarily while we validate documentation or investigate potential breaches of these Terms. We will communicate expected timescales where delays occur.

Bonuses, promotions and wagering

Bonuses and promotions are a feature of The Pokies 114. During our tests, we verified how bonus rules operate in practice and how the platform enforces wagering and game restrictions to prevent abuse.

1. Bonuses are subject to specific terms that accompany each promotion. When you accept an offer, you agree to the promotional terms as well as these Terms and Conditions.
2. We reserve the right to refuse, withdraw or revoke any promotion at our discretion if you breach promotion rules or these Terms.
3. Only one account per player for the purpose of claiming a particular bonus is permitted unless we expressly allow multiple accounts. Duplicate accounts used to claim duplicate bonuses will be closed and winnings voided.
4. Bonuses may be restricted to certain game types. Wagering on excluded games while a bonus is active can lead to forfeiture of bonus funds and any winnings derived from them.
5. Attempts to exploit or manipulate bonus mechanics (including using automated bots, collusion, or playing strategies designed solely to meet wagering with minimal risk) are prohibited and will result in cancellation of winnings and potential account closure.
6. Wagering contribution varies by game. We publish typical contribution rates with each promotion. Always check the promotion page for eligible games and contribution percentages before you play.

Examples and practical guidance on bonuses

To make this concrete, here are practical examples we observed during testing:

Example 1: If you deposit $50 by Credit Card and there is a 3x playthrough requirement, you must wager at least $150 before withdrawing. If you try to withdraw earlier, the request may be declined until wagering requirement is met.

Example 2: A free spins offer limited to selected slots means spins played on excluded games will not count. Attempting to use spins on excluded games can lead to spins and winnings being voided.

Example 3: Bonus abuse such as opening additional accounts to claim a sign-up bonus multiple times will result in all related accounts being closed and winnings removed.

Prohibited conduct and fraud prevention

We use automated systems and manual reviews to detect suspicious behaviour. During our audits we saw the systems flag coordinated plays, unusually fast wager patterns, and repeated use of the same payment instruments across multiple accounts.

• Using bots, scripts, or any automated tools to play or place bets.
• Collusion with other players to manipulate outcomes or share winnings.
• Using multiple accounts to claim bonuses, circumvent limits or conceal identity.
• Funding an account with payment methods not in your name without prior written approval.
• Any attempt to exploit software errors, game malfunctions or system vulnerabilities.

Game integrity and malfunctions

Our systems are designed to ensure fair play. If a game malfunctions we will investigate. In our tests, we followed the documented process and observed that the operator reserves the right to void bets, restore balances or reverse transactions where a malfunction affects play.

1. Players should not attempt to benefit from game malfunctions. If a malfunction occurs we may suspend the affected game, investigate with our software partners and determine the appropriate remedy.
2. If funds or gameplay are affected by a malfunction, we will review logs and make a determination at our discretion. Remedies could include returning lost funds or voiding affected wagers depending on the outcome of the investigation.

Identity checks and Know Your Customer (KYC)

Identity verification protects you and the platform. During our hands-on checks, accounts that completed verification promptly had faster deposits and withdrawals. Below we outline what to expect and recommended documents.

1. We may ask for identity documents such as a passport, national ID, driver’s licence, proof of address (utility bill or bank statement) and proof of payment (image of card, redacted where appropriate) to confirm your identity and the legitimacy of funds.
2. Verification requests are routine and mandatory for certain transactions or account changes. Responding quickly reduces delays in accessing funds and promotions.
3. We securely store documents for verification and use them only for compliance and account security purposes consistent with applicable privacy laws.

Account suspension, breaches and termination

We have a clear process for handling breaches. From our analysis and testing, enforcement is prompt when breaches are detected and we observed appropriate follow-up actions including evidence requests and potential criminal referrals in serious cases.

1. If we reasonably suspect that you have breached these Terms, we may suspend or restrict your account immediately while we investigate. This may include withholding payments until the investigation concludes.
2. If a breach is confirmed, we may cancel wagers, void winnings, confiscate funds obtained through fraudulent means, and close your account.
3. In serious cases involving suspected criminal activity, we reserve the right to involve law enforcement or other authorities and to provide account data to support legal proceedings.

Dispute resolution and how to contact us

We aim to resolve disputes quickly and fairly. During our tests, straightforward disputes were typically resolved after provision of documents and logs. Complex issues may take longer while we consult partners and review evidence.

1. If you dispute a decision or transaction, contact our customer support promptly and provide supporting documentation. We will acknowledge receipt and aim to respond within a reasonable timeframe.
2. We will investigate disputes using available logs, game provider records and payment evidence. We will keep you informed of progress and the expected timescale for resolution.
3. If you remain unsatisfied after internal review, we will outline available escalation pathways in accordance with applicable regulatory guidance.

Privacy, data and communications

We collect and process personal data necessary to operate the service and meet compliance obligations. During our testing the platform requested minimal data necessary and provided clear reasons for each documentation request.

1. By registering you consent to the collection and processing of your personal data to provide services, perform verification checks and detect fraud. We store and protect data in accordance with applicable privacy laws.
2. We may send you account-related and promotional communications. You may manage communication preferences via your account settings, except where essential messages about security or transactions must be delivered.

Responsible gambling and player protections

We take a proactive approach to player safety. Our experience shows early intervention — setting deposit limits, taking breaks, or self-exclusion — prevents harm and improves long-term experience.

1. Players may set deposit, loss, wager and session limits within their account. We strongly recommend setting limits appropriate to your circumstances.
2. Self-exclusion options are available. If you choose to self-exclude, your account will be suspended for the chosen period and you will not be permitted to open a new account during that time.
3. If you believe you have a gambling problem, we encourage you to seek professional help. We can provide information on support organisations and tools to help manage play.

Changes to these Rules

We may update these Rules as our services evolve. We will publish changes on pokiesau101.net and where changes materially affect your rights we will provide notice. Continued use of the platform after a change constitutes acceptance of the updated Terms.

Final notes from our testing team

Our hands-on testing of The Pokies 114 confirmed that accurate account information and prompt verification are the fastest route to a smooth experience. Deposits generally clear quickly; withdrawals depend on method and verification status. Bonus offers are valuable but come with clear wagering and game restrictions; always read the specific promotion terms before accepting an offer.

We recommend the following practical steps for all players:

• Register with accurate details and verify your account early to avoid delays.
• Read promotion terms carefully, especially wagering requirements and eligible games.
• Use payment methods in your own name and keep proof of transactions until withdrawals complete.
• Set deposit and session limits if you want to control spending and reduce risk.
• Contact support immediately if you notice suspicious activity or if a withdrawal is delayed.

Contact and updates

If you have questions about these Rules or want to raise a dispute, contact our customer support through the channels shown on pokiesau101.net. We will respond and work with you to resolve issues in line with these Terms. These Rules are effective immediately and remain in force until updated; please check back for the latest version.

Thank you for choosing The Pokies 114. Play responsibly, keep your account secure, and enjoy your time on our platform.